What Should I do when my NetBios Name and Domain names are different in SharePoint 2013 User Profile Service?
Problem:
1.
Domain Name :
somecompany.abc.com
2.
NetBIOS Name of the Domain
: SC
3.
User Profile Service does
not properly Sync the Profiles with Active Directory.
4.
Some of the user names has
domain name as SC\AccountName and some of the user profiles loaded as
abc\AccountName.
This is happening when we have two different values in our
Active Directory Domain name and NetBIOS name.
SharePoint User Profile Service is getting confused to get
which details during the Sync.
Solution:
Enable NetBIOS Name to use during the Profile
Synchronization.
How to Enable NetBIOS Name in SharePoint User Profile
Service?
1.
Delete the Existing User
Profile Synchronization Connection.
2.
Enable The NetBIOS Name in
User Profile Service Via PowerShell
3.
Create New User Profile
Synchronization Connection with your Active Directory.
4.
Run Full Profile
Synchronization.
5.
Run STSADM Command to
delete existing data if it is still showing the old data in UPS
Delete Existing User Profile Synchronization Connection
1.
Navigate to SharePoint
Central Administration Site.
2.
CA -> Application
Management -> Manage Service Applications - > Select User Profile Service
to modify.
3.
Click Manager
Synchronization Connections
4.
Select the existing
connection and select to delete the connection.
Enable NetBIOS Name in User Profile Service.
1.
Open SharePoint Management
Shell as Administrator.
2.
Get the User Profile
Service Details
a.
Type Get-SpServiceApplication and execute.
b.
Above command will list
down all the Service applications of the Farm.
c.
Select the UPS Application
which you need to modify and copy the GUID of the service.
3.
Get the User Profile
Application in to variable
a.
Type below command and
execute
$UPS = Get-SpServiceApplication –identity “GUID”;
$UPS. NetBiosDomainNamesEnabled = $True;
$UPS.Update();
$UPS. NetBiosDomainNamesEnabled = $True;
$UPS.Update();
4.
As a practice I used to
restart the server (if Possible) once I do this kind of a modification.
5.
Or else at least do a
service restart and IIS Reset of the server which UPS is configured to run.
Create new User Profile Sync Connection.
1.
Navigate to SharePoint
Central Administration Site.
2.
CA -> Application
Management -> Manage Service Applications - > Select User Profile Service
to modify.
3.
Create New Connection with
your active Directory.
NOTE: make sure you have granted
the Replicate Directory Permissions to your UPS Synchronization Account in your
Active Directory.
Once everything above is
completed, start a Full Profile Synchronization.
For some schnarios even after full
Synchronization completed, it is not showing the Updated Accounts in AD.
In this kind of a situation, you
need to execute below STSADM Command
Stsadm.exe -o deleteolddatabases 0